Ben SimpsonCustomer Service Advisor
If you are looking for Ben, he can often be spotted at the gym, walking his dog Tom or enjoying a spicy curry; though he’ll give anything to do with snakes a wide berth. Ben has been with the company now since 2002, and he enjoys working for FSC as he is surrounded by helpful colleagues. If ever you are invited to dinner at Ben's he cooks a mean sausage!
Catriona NicolOrder Planner
Catriona has been at FSC since 2009. She enjoys many aspects of working here, including the location of the office surrounded by green fields and rolling hills, as well as some of the FSC parties 🙂 Catriona dislikes litterbugs. Outside of work she likes taking holidays in the sunshine and generally having fun with the family. She loves a decent curry made from scratch (no jars!) and enjoys eating seafood, especially lobster and king scallops with a decent glass of NZ Sauvignon Blanc !
Daniel SaundersOrder Planner Supervisor
Originally from West Sussex, Dan has been living in Cheddar for 3 years with his partner Jen and their recent addition, Willow, a Cocker Spaniel puppy. Dan loves that no day is the same, in the constantly busy environment of the customer service team. Dan is a nature lover and has a passion for wildlife. Outside of the office he is a Wildlife Vehicle Response Driver for local charity Secret World, rescuing injured wildlife in Somerset and the surrounding area. When not rescuing wildlife, you'll find him somewhere on the vast Somerset Levels photographing and documenting what he's seen on his wildlife blog & social media. Dan holds a photography degree and has won several awards for his wildlife imagery; one of his photos was even selected for a calendar front cover, whilst others have been featured by the BBC. Dan is a fan of all sports but is particularly fond of football and motorsport and is ticking off an item from his bucket list this year by attending the Le Mans 24 Hour. Other hobbies include walking, (with stops at country pubs), his vegetable garden and of course walking his puppy!Dan classes himself as a dedicated tea drinker, so if you offer him a cuppa, you’ll be a friend for life! Like us all, Dan likes his food and is particularly fond of Spanish cuisine, but firm favourites are Thai food and the British classic Fish & Chips, and if either are followed by a 99 with a flake – winner! Dan dislikes bad drivers and poor manners. Some of Daniel’s future goals include holding an exhibition of his work in his hometown, publishing a book of his wildlife imagery and learning Spanish. He also has the ambition of one day owning his own café with Jen.
Catherine MearnsCustomer Service Manager
Catherine used to be a primary school teacher, she is therefore incredibly patient and always has a smile on her face. Catherine loves all food, except takeaways. Seafood being a firm favourite. When going on holiday Catherine doesn't mind if it’s home or abroad, as she loves the UK countryside, especially the Lake District and Dartmoor. Her goal is to run the London Marathon one day and she loves walking her dog in the countryside…as long as it ends in a country pub with friends!
Jo SheffieldCustomer Service Supervisor
Jo's favourite things to do are spending quality time with her boys and shopping, (but NOT at the same time!) If picking a favourite meal, it would be lasagne, but Jo's least favourite food is baked beans. Jo is very chilled, but middle lane drivers on motorway makes her blood boil! Her favourite holiday destination is New York and for many years she wanted to skydive - she's done this now, so she will have to think of something else to put on her bucket list.
Julie CoxCustomer Service Advisor
Julie's favourite holiday destinations are Cornwall, Jersey, Las Vegas and Australia; but she would also love to go to Italy and New Zealand soon. Julie's favourite food is Italian and she loves a good risotto but being Irish, she has a passion for potatoes!Julie loves spending time with her family and having friends round for dinner. Eating and shopping are favourite things to do, but she hates spiders and being late.
Sam ThomasCustomer Service Advisor
Sam enjoys speaking to lots of different people everyday, so he's a perfect fit for our Customer Services team. He's also a good problem solver. When Sam isn't at work, he likes to go to the gym and going at out at weekends. His favourite food is spaghetti bolognese, and he really dislikes squid.Sam's favourite holiday destination is Marbella but he would also love to go to Fiji one day. His future goals include learning how to make cider and scuba diving.
Lauren RobertsonCustomer Service Advisor
Lauren's loves the problem solving element of her job. Every day is different and there is always a new puzzle to solve to help the next customer. Lauren's favourite food is cheese...she loves cheese! She's doesn't eat cake, so every year for her birthday she gets given a cheese platter instead! Lauren has always wanted to see an orangutan in the wild since she was a little kid so she would love to travel to Borneo or Sumatra to see them. If she's not thinking about her dream holiday, she's usually watching films, model making or doing animations in her spare time, Anything creative, she's in!
Julie MurphyCustomer Service Advisor
Julie’s favourite thing about her job is the daily variation; as every day is different the assorted challenges motivate her to make a difference for our customers and colleagues. Julie's preferred holiday destination is Rhodes, and she loves Mediterranean and Turkish food. One day she would love to visit Iceland. Julie has two cockapoos, called Billy and Coco, who enjoy long walks in the summer, and a perfect day would be walking them to a nice country pub and having a good lunch. Julie and her husband also enjoy walks up on the Quantock Hills. She’s not very keen on spiders and her least favourite food is parsnips. In addition to many years working in food retail, Julie is also a qualified Hairdresser, butcher and fishmonger!