Technical Assistant


Reports to:

Food Safety Manager

Location:

Cheddar

Benefits:

Competitive basic salary + 20 days holiday + your birthday off + health care scheme + other company benefits

Hours:

Monday to Friday 9:00 – 17:00

Company background:

FSC is a family business with 29 years of award winning experience in creating, rolling out and managing bespoke customer food-on-the-move solutions.  Our customers include a selection of blue-chip companies in various industries, such as Shell, Debenhams, Thornton’s and Dunelm.

We offer a range of consultancy services drawing on our in-depth knowledge of the food-on-the-move sector and have managed projects in South America, North America, Asia, Scandinavia and several European countries.

Our Head Office is located in the world-famous village of Cheddar and we have an Innovation Centre near Bristol in Flax Bourton. Although many of the team are based throughout the UK and Europe, we regularly get together to review performance, share best practice and socialise! As well as working in a challenging and fast-moving environment, we believe it’s important to have a big chunk of fun and no day is ever the same at FSC.

Key Objectives:

To manager the resolution of customer complaints within given timescales and to be the first point of contact for all customer related technical issues

To manage pest control queries from Shell retail sites

To be responsible for the document control of ISO 22000 Food Safety Management System throughout the business

Responsibilities

Customer Complaints

Pest Control

Food Safety Management System

Other

Skills & Experience Required:

To apply for this role please send a CV and covering letter to Toril Simpson: Toril@thefscgroup.com